How To Clear Cache & Cookies for Shockwave on Chrome or Edge (Windows)

Is Shockwave not working right? Clearing the saved data on your browser might fix it. Here's how to do it step by step:

1. Open Your Browser: Click on the Chrome or Edge icon to open your browser.
   
   
2. Go to Shockwave: Type the Shockwave website address into the top bar where you usually see website addresses and press Enter.
   
   
3. Find the Lock or Info Icon: Look at the left side of the address bar at the top. You'll see a small padlock or an "i" in a circle. Click on it.
   
   
4. Click on Cookies: A little menu will pop up. Find the option that says "Cookies and site data" and click it.
   
   
5. Manage Your Data: You'll see a button that says "Manage." Click on this to see all the data saved by websites.
   
   
6. Delete Shockwave Data: Type "Shockwave" in the search box to find it quickly. Once you see it, click on it and then choose "Remove" or "Delete" to clear it.
   
   
7. Refresh Your Page: To make sure everything updates, you can do a hard refresh by either holding down CTRL and clicking the refresh button in your browser, or by pressing CTRL + F5 together.

If you're still having problems after following these steps, please reach out for more help!